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Privacy policy

Privacy policy

1. Acquisition of Personal Information
When our accommodation collects personal information from guests, we will clearly state the purpose of use (hereinafter referred to as "Purpose of Use") in advance. However, in the following cases, the purpose of use may be omitted:

  • When receiving personal information via inquiries through our website, phone, fax, email, etc.

  • When receiving personal information through business card exchanges, etc.

 

2. Scope of Personal Information
When our accommodation collects personal information from guests, it usually includes the following:

  • Guest's name, place of employment, contact information (phone, fax, email address, etc.), and if booking via email, the guest's address.

  • If the guest staying and the person making the booking are different, the personal information of the person making the booking.

 

3. Purpose of Use of Personal Information
Our accommodation will use the personal information provided by guests within the following purposes:

  • For reservations made by phone or email, and for guest registration at check-in.

  • To provide services such as email delivery, event notifications, and campaign information.

  • To communicate with guests.

Additionally, we may ask for other information to improve service delivery, but in such cases, we will clearly state the purpose in advance.
 

4. Disclosure of Personal Information to Third Parties
Our accommodation will not disclose personal information provided by guests to any third party, except in the following cases:

  • When there is consent from the guest.

  • When required by law or requested by relevant authorities.

  • When disclosed in a manner that does not identify the individual guest.

 

5. Shared Use of Personal Data
Our accommodation may disclose personal information to contractors within the necessary scope. This includes disclosing the guest's name and address to companies entrusted with tasks such as "accommodation reservations," delivery services for forgotten items, and other deliveries.

 

6. Management of Personal Information Security
Our accommodation appoints a management supervisor to ensure proper management of guests' personal information. We strive to prevent any external leakage of personal information.

 

7. Protection of Personal Information on Linked Sites
Our accommodation is not responsible for ensuring the safety of personal information on third-party websites linked from our site. We ask that guests check the privacy policies and other relevant information on these linked sites themselves.

 

8. Changes to This Policy
If there are any changes in the acquisition, scope, or purpose of use of guests' personal information, we will post the latest information on our website to inform our guests.

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Tel: 090-8791-9866

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Opening hours 10:00-18:00

2244 Ohara Aoi-ku,

Shizuoka-shi, Shizuoka-ken 421-1314

Japan

Privacy policy

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